TERMS & CONDITIONS
Effective Date: September 6, 2026
Welcome to Palmetto Training Group LLC ("PTG," "we," "us," or "our").
These Terms & Conditions ("Terms") govern your use of the PTG website and your purchase or use of PTG products, training courses, consultations, events, and other services.
By accessing our website, registering for training, purchasing a product or service, or otherwise interacting with PTG, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or purchase PTG products or services.
1. ABOUT PTG
Palmetto Training Group LLC is a South Carolina limited liability company providing firearms training, education, consultation, and related products and services.
PTG provides training for educational and skill-development purposes.
PTG does not guarantee any particular level of performance, outcome, certification, qualification, employment result, legal outcome, or personal safety outcome as a result of participating in PTG training.
2. ELIGIBILITY
You must meet all applicable legal, age, licensing, range, and course-specific requirements to participate in PTG training or purchase certain products or services.
Certain courses may have additional prerequisites or eligibility requirements.
PTG reserves the right to deny or cancel registration when an individual does not satisfy applicable course, range, safety, or legal requirements.
You are responsible for determining whether you are legally permitted to possess, transport, handle, or use a firearm or ammunition before participating in training.
3. TRAINING REGISTRATION
Registration for a PTG course is not complete until the applicable registration and payment requirements have been satisfied.
Course availability is limited and registration may be subject to capacity restrictions.
PTG reserves the right to modify course dates, locations, instructors, curriculum, round counts, equipment requirements, or other course details when reasonably necessary.
If PTG must cancel or substantially reschedule a course, PTG will provide affected students with available options, which may include rescheduling or a refund in accordance with the applicable cancellation policy.
4. STUDENT RESPONSIBILITIES
Students participating in PTG training are responsible for:
Following all applicable laws
Following range rules
Following PTG safety procedures
Following instructor commands
Providing accurate registration information
Bringing required equipment
Arriving on time
Maintaining control of their firearm
Maintaining appropriate muzzle awareness
Following all applicable ammunition requirements
Immediately reporting unsafe conditions, injuries, equipment problems, or other safety concerns
Failure to follow safety requirements may result in removal from training without a refund.
5. FIREARMS AND AMMUNITION
Students are responsible for ensuring that their firearms and ammunition are lawful, safe, and appropriate for the applicable course.
PTG may inspect firearms or equipment when reasonably necessary to address safety concerns.
PTG may prohibit the use of firearms, ammunition, equipment, accessories, or modifications that PTG or the host range reasonably determines to be unsafe or inappropriate for the course.
Students are responsible for complying with all range-specific firearm and ammunition requirements.
6. SAFETY AND REMOVAL FROM TRAINING
Firearms training involves inherent risks.
Students must follow all safety instructions and applicable range rules.
PTG may immediately remove a student from training when PTG reasonably determines that the student's conduct presents a safety risk to the student, instructors, staff, other students, range personnel, or members of the public.
Examples may include:
Unsafe firearm handling
Failure to follow instructor commands
Failure to follow range rules
Unsafe ammunition or equipment
Impairment
Aggressive or threatening behavior
Refusal to follow safety instructions
Behavior that creates an unreasonable safety risk
Removal from training for safety violations generally does not entitle the student to a refund.
7. ALCOHOL, DRUGS, AND IMPAIRMENT
Students may not participate in PTG firearms training while impaired by alcohol, controlled substances, or any other substance or condition that may affect their ability to safely participate.
PTG may refuse or terminate participation when an instructor reasonably believes a student is impaired or otherwise unable to safely participate.
No refund is guaranteed when participation is terminated for impairment or other safety violations.
8. PHYSICAL AND MEDICAL CONSIDERATIONS
Firearms training may involve physical activity, repetitive movement, standing, kneeling, bending, lifting, walking, and exposure to loud noises and other range conditions.
Students are responsible for determining whether they are physically capable of participating safely.
Students should inform PTG instructors of relevant limitations or conditions that may affect safe participation when appropriate.
PTG instructors are not medical professionals and PTG training is not medical treatment.
9. TRAINING WAIVER AND RELEASE
Participation in PTG firearms training may require execution of a separate Training Waiver and Release.
Where a waiver is required, completion of the waiver is a condition of participation.
The Training Waiver and Release is incorporated into the student's registration process where applicable, but may contain additional terms and conditions governing participation in training.
10. TRAINING CONTENT AND EDUCATIONAL PURPOSE
PTG training is educational in nature.
Training may include instruction concerning firearms handling, marksmanship, equipment, tactics, decision-making, and other subjects depending on the course.
Training does not constitute legal advice, medical advice, or a guarantee that a student will perform a particular action or achieve a particular outcome in a real-world situation.
Students are responsible for independently determining how applicable laws, regulations, policies, and individual circumstances affect their conduct.
11. COURSE MATERIALS
All PTG course materials, including but not limited to:
Curriculum
Instructor guides
Student handouts
Training standards
Drills
Targets
Graphics
Presentations
Videos
Written materials
Course descriptions
Training methodologies
Logos and branding
are owned by or licensed to PTG unless otherwise stated.
PTG course materials are provided for the student's personal educational use.
Students may not reproduce, distribute, publish, sell, modify, teach, license, or commercially exploit PTG proprietary materials without prior written permission.
12. INTELLECTUAL PROPERTY
The PTG name, logos, trademarks, designs, course names, written materials, graphics, photographs, videos, website content, and other intellectual property are protected by applicable intellectual-property laws.
Nothing in these Terms grants you ownership of PTG intellectual property.
You may not use PTG branding or intellectual property in a manner that suggests an affiliation, endorsement, sponsorship, or authorization that does not exist.
13. PHOTOGRAPHY AND VIDEO
PTG may photograph or record training events, classes, demonstrations, or other company activities for legitimate business, educational, promotional, or social-media purposes.
Where required, PTG will obtain appropriate consent or otherwise comply with applicable law.
Students who do not wish to appear in promotional photographs or videos should notify PTG before participating in the applicable event.
PTG will make reasonable efforts to honor such requests but cannot guarantee that an individual will never appear incidentally in background footage or photographs.
14. PAYMENTS
Prices for PTG products and services are displayed at the time of purchase or registration.
Unless otherwise stated, payment is required at the time of purchase or registration.
PTG may use third-party payment processors to process transactions.
PTG does not generally store complete payment-card information.
By submitting payment information, you represent that you are authorized to use the payment method provided.
15. REFUNDS AND CANCELLATIONS
Refunds, transfers, cancellations, and rescheduling are governed by PTG's applicable Refund & Cancellation Policy.
Where a separate Refund & Cancellation Policy applies, that policy is incorporated into these Terms.
PTG reserves the right to establish different cancellation or refund terms for individual courses, events, products, or services.
16. MERCHANDISE
Merchandise purchased through PTG is subject to applicable product descriptions, pricing, shipping terms, and return policies.
PTG makes reasonable efforts to accurately display product descriptions, colors, sizes, and availability.
Actual product appearance may vary from photographs or digital representations.
PTG reserves the right to correct pricing, inventory, or product-description errors.
17. SHIPPING
Merchandise orders are shipped using the shipping method selected or made available during checkout.
PTG is not responsible for delays caused by shipping carriers, weather, natural disasters, government actions, incorrect addresses provided by customers, or other circumstances outside PTG's reasonable control.
Customers are responsible for providing accurate shipping information.
18. WEBSITE USE
You agree to use the PTG website lawfully and responsibly.
You may not:
Attempt to gain unauthorized access to the website
Interfere with website operation
Introduce malicious code
Scrape or systematically copy website content without permission
Use the website to commit fraud
Impersonate PTG or another person
Submit false information
Use the website for unlawful purposes
PTG reserves the right to restrict or terminate access to the website when reasonably necessary.
19. THIRD-PARTY SERVICES AND LINKS
PTG may use or link to third-party services, websites, payment processors, scheduling platforms, manufacturers, retailers, training partners, social-media platforms, or other third parties.
PTG does not control and is not responsible for the content, policies, security, availability, or practices of third-party websites or services.
Your use of third-party services may be governed by separate terms and privacy policies.
20. ACCURACY OF INFORMATION
PTG makes reasonable efforts to keep website information accurate and current.
However, PTG does not warrant that all website content is complete, current, or error-free.
Information may change without notice.
This includes, without limitation:
Course descriptions
Dates
Locations
Pricing
Product availability
Instructor information
Course requirements
21. DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the PTG website, products, and services are provided on an "as is" and "as available" basis.
PTG makes no warranties, express or implied, regarding:
Website availability
Accuracy of information
Fitness for a particular purpose
Merchantability
Course outcomes
Individual performance
Skill retention
Safety outcomes
Results from training
Nothing in these Terms is intended to exclude any warranty or protection that cannot legally be excluded.
22. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, PTG and its owners, instructors, employees, contractors, agents, and representatives shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to use of the website, products, services, or participation in training.
Nothing in these Terms limits liability that cannot legally be limited or excluded.
Additional limitations, releases, and assumptions of risk applicable to firearms training may be contained in PTG's separate Training Waiver and Release.
23. INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless PTG and its owners, officers, instructors, employees, contractors, agents, and representatives from claims, damages, liabilities, losses, and expenses arising from your:
Violation of these Terms
Violation of applicable law
Misuse of PTG products or services
Unauthorized use of PTG intellectual property
Intentional or negligent misconduct
Violation of range rules or safety requirements
This provision does not apply to the extent prohibited or limited by applicable law.
24. FORCE MAJEURE
PTG shall not be responsible for failure or delay in performing obligations caused by circumstances beyond its reasonable control.
Such circumstances may include:
Severe weather
Natural disasters
Government actions
Range closures
Utility failures
Transportation disruptions
Labor disruptions
Public emergencies
Equipment failures
Acts of terrorism
War
Other circumstances beyond PTG's reasonable control
PTG will make reasonable efforts to communicate significant disruptions and provide appropriate alternatives when practical.
25. TERMINATION
PTG may suspend or terminate access to its website, services, courses, or other offerings when reasonably necessary, including for safety, legal, operational, or business reasons.
Termination does not eliminate obligations that by their nature should survive termination, including obligations concerning intellectual property, confidentiality, payment, limitations of liability, and indemnification.
26. CHANGES TO THESE TERMS
PTG may update these Terms from time to time.
The updated Terms will be posted on this website with a revised effective date.
Your continued use of the website or purchase of PTG products or services after changes become effective constitutes acceptance of the revised Terms to the extent permitted by law.
27. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to conflict-of-law principles, except to the extent applicable law requires otherwise.
28. SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in effect to the fullest extent permitted by law.
29. NO WAIVER
PTG's failure to enforce any provision of these Terms does not constitute a waiver of PTG's right to enforce that provision in the future.
30. ENTIRE AGREEMENT
These Terms, together with any applicable policies, waivers, registration terms, product terms, and other written agreements incorporated herein, constitute the applicable agreement between you and PTG concerning the relevant website, product, or service.
Where a separate written agreement specifically governs a particular service or relationship, that agreement will control to the extent of any conflict.